Privacy Policy

Last updated: April 13, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. What We Collect

We collect information necessary to operate the SVS application and provide services to employees. This includes:

• Personal identification details such as your name and contact information.
• Shift-related data, including scheduled shifts, check-in/check-out times, and attendance history.
• Order history, including items requested, timestamps, and approval status.
• Records of any advance credit requests and deductions applied by management.

2. How We Use Your Data

Your information is used solely for work-related operations and to enhance your experience using SVS. Specifically, we use the data to:

• Manage and display your work schedules and shift attendance.
• Process item orders and credit requests.
• Maintain records of deductions and approvals as required by company policy.
• Improve system performance, monitor usage, and ensure security.
• Communicate important updates or notifications related to your account or requests.

3. Data Sharing

We do not sell or rent your personal data. However, your information may be shared with:

• Authorized internal departments such as Human Resources, and Management.

4. Data Storage & Security

Your data is stored securely using industry-standard security protocols. Access is restricted to authorized personnel only. We use encryption, secure servers, and regular audits to prevent unauthorized access or misuse of your data.

5. Your Rights

Depending on your jurisdiction and local data protection laws, you may have rights that include:

• Requesting access to the personal data we hold about you.
• Requesting correction of inaccurate or incomplete data.
• Requesting deletion of your data (where applicable and not in conflict with company record-keeping obligations).

All such requests should be made through your HR department or by contacting the support address provided below.

6. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant updates will be communicated via the app or through your work email.

For questions or concerns about your data, please contact wael.issam.alzein@gmail.com